Staylink PMS Frequently Asked Questions

Staylink PMS offers transparent modular plans based on property size (starting for 1–10 Rooms):
• PMS Only: ₹2,000/month
• PMS + FoodPOS: ₹2,500/month
• PMS + Channel Manager: ₹3,000/month
• All-in-One Complete Suite (PMS + POS + CM): ₹4,000/month

🔥 12-Month Plan Special: 100% FREE Setup (saves ₹3,000) + 1 Month Extra Free (13 Months Total) + Complimentary Direct Booking Engine!
All plans include 2 PC Licenses + 4 Mobile Staff Licenses for FREE. Transparent room-tiered pricing with zero surprise charges.

Staylink uses transparent, predictable Room Tiers (1–10 Rooms, 11–20 Rooms, 21–50 Rooms, 51–100 Rooms, and 100+ Custom). You pay a flat rate for your property's tier — NOT arbitrary per-room commission penalties or ₹100–₹300 per room charges that legacy PMS companies enforce. If your hotel has 100+ rooms, you can enter your exact room count on our pricing page to receive a custom enterprise quote. There are zero hidden fees and zero booking commission charges.

Zero percent (0%). Staylink charges only your fixed flat software subscription. You keep 100% of your earnings from MakeMyTrip, Booking.com, Agoda, Airbnb, and direct guest bookings.

Staylink PMS connects to 50+ major Online Travel Agencies including MakeMyTrip, Goibibo, Booking.com, Agoda, Expedia, Airbnb, and Yatra. It syncs room availability, rates, and restrictions automatically in real time.

When a room is booked directly at front desk or on any OTA (e.g. Booking.com), Staylink PMS instantly updates available inventory across all other OTAs (e.g. MakeMyTrip, Agoda) within 3 to 10 seconds, eliminating double-bookings completely.

Yes! Staylink PMS + FoodPOS plan includes seamless room transfer billing. When a guest orders food at the hotel restaurant or room service, staff can post the bill directly to the guest's room folio with automatic KOT generation.

Yes. Staylink FoodPOS automatically routes food orders to specific preparation stations (e.g. Kitchen, Tandoor, Bar) with instant KOT printing on any standard 2-inch or 3-inch thermal printer (USB, Bluetooth, Wi-Fi, or Ethernet LAN). Restaurant captains can also punch orders tableside via mobile or tablet.

Yes, Staylink PMS is 100% compliant with Indian GST regulations. It automatically calculates CGST, SGST, and IGST based on applicable room tariff and restaurant food slabs, generating compliant tax invoices and monthly GSTR summaries.

No! Staylink is 100% cloud-based and runs on any existing Windows PC, Mac, iPad, Android tablet, or smartphone via Google Chrome or modern web browser. For restaurant FoodPOS & KOT printing, Staylink seamlessly connects with all standard 2-inch and 3-inch thermal receipt printers.

Because Staylink is engineered with ultra-lean, lightweight data payloads (under 30KB per page), front desk staff can effortlessly continue operations, check-ins, and KOT generation by hotspotting to any 4G or 5G mobile connection. You never lose guest access during local ISP outages.

No. Staylink enforces strict Role-Based Access Control (RBAC). Front desk staff and restaurant captains only see what their duties require. Settlement summaries, discounts, owner financial dashboards, and automated 6:00 AM WhatsApp Night Audit flashes are strictly restricted to owners and designated managers.

Yes! Our technical onboarding specialists handle complete guest database, past booking ledgers, and room inventory migration from Excel, IDS Next, eZee, ShawMan, or any legacy software completely free of charge within 24 hours.

Yes. Staylink provides a Central Reservation System (CRS) with a single master owner login. You can switch between properties in 1 click, view consolidated revenue and occupancy, transfer staff between properties, and set central corporate rate plans across your entire chain.

Setup is fast! Most properties are live within 24 to 48 hours. Our onboarding team handles property setup, room category mapping, and staff training.

You can reach Staylink support via WhatsApp Support, Phone Support, or email at support@staylink.in. Support is available in English and Hindi.